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microPM is in public beta: an experimental service with free initial access while we collect feedback. Features may change, be incomplete or stop working, and there is no agreed service level (SLA). The trial terms (duration, places, renewals, card, discounts, permanent free plan, individual support, interviews) are set out on the Why microPM page and in the Terms of service. The beta does not reduce privacy and security obligations.
Check the spam folder and the address the landlord used. If the link expired, the landlord can use Resend from the Tenants page.
Use Forgot password? on the sign-in page: you will receive an email with a recovery link. For security the link expires after a limited period (normally one hour).
One-time links expire for security. Ask for a new invitation (or a new password reset) and use the newest link.
Access depends on the roles assigned to your account. If the account is not linked to any organisation, ask the landlord to invite you.
Yes, when the account holds both roles: use the switcher in the header (or the More menu on phones).
A lease does not change unit after creation; a unit has a single active lease. Close the lease and create a new one to move units.
As a tenant, on the Rent page use I have paid on the month in question and attach the receipt when available. The landlord must confirm it. This is not an online payment: microPM does not move money, and the claim is not a verified payment until the landlord confirms it.
Within what can be verified today: connections use TLS, some sensitive personal data is encrypted at application level before storage, and files are kept in private storage. Access is scoped per organisation by database rules. Encryption at rest for databases, backups and storage depends on the infrastructure providers and is not asserted as verified in this beta. The details and limits are in the privacy notice.
The rent CSV is a partial report: it is not a complete export and not a backup. For an export of personal data or an erasure request, use the Contact form: the request is verified and handled within applicable obligations. It is not a backup and does not necessarily include every attachment or photo. We do not promise instant erasure from backups or provider systems.
No. The beta manages one landlord organisation per account and does not include a channel manager, dynamic pricing or advanced multi-owner management.
The data controller and the privacy contact details are identified in the privacy notice and on the Contact page.
Use the public Contact form. If you are inside the portal, you also find Feedback in the Service menu. Do not include other people's personal data unless it is necessary.
It identifies the running release: quoting it in feedback helps reproduce the issue.